FAQ - Konectr | Konectr

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Getting Started

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How Konectr Works

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Safety & Trust

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Activities & Meetups

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Badges & Gamification

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Account & Settings

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Premium & Future Features

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Troubleshooting & Support

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Frequently Asked Questions

Getting Started

Is Konectr free to use?

How do I create an account?

What cities is Konectr available in?

Do I need to verify my identity?

What makes Konectr different from other social apps?

I'm new in KL. Can Konectr help me make friends?

How Konectr Works

How is Konectr different from Meetup or Bumble BFF?

What if I'm shy or introverted?

Can I create my own activities (become a host)?

How does the matching work?

What types of activities are available?

What if no one matches my activity?

What are time slots and how do they work?

What's a 'Konectr Circle'?

What happens after an activity ends?

Can I host private activities?

Safety & Trust

How do I know the people I meet are safe?

What are vetted venues?

What if someone makes me uncomfortable?

Can I remain anonymous?

Is my data safe?

What happens if I report someone?

What are the community guidelines?

Activities & Meetups

How many people are typically at an activity?

What if I need to cancel?

Can I bring a friend?

What if no one talks to me?

How do I know what to expect at an activity?

What's the etiquette for a first activity?

Can I suggest new venue types?

What if the activity is cancelled?

Badges & Gamification

Why badges instead of ratings?

What badges can I earn?

How do badges help me?

Account & Settings

How do I edit my profile?

Can I pause my account?

How do I delete my account?

Why am I not seeing many activities?

How do I change my notification settings?

Premium & Future Features

Are there any paid features?

When is Android coming?

What new features are coming?

Troubleshooting & Support

The app is crashing/slow. What do I do?

I'm not receiving notifications. Help!

How do I contact support?

I have an idea/feedback for Konectr!

Still have questions?

Helpful Resources

How It Works

Safety

About Us

Blog